Security

Built to be trusted
with your data

Sakura reads your store, ads and email to find what is worth fixing. Here is exactly what it can see, and what it can never do.

  • Read-only connections

    Sakura reads from your store, ad accounts and email. It never changes campaigns, products, prices or flows.

  • Never used to train AI

    Your data is used to produce your findings, briefs and ads, and nothing else. We never use it to train AI models.

  • Encrypted everywhere

    Data is encrypted in transit and at rest, and connection tokens are stored separately from your data.

  • Roles and access

    Owners, admins and view-only clients, set per workspace, with sign-ins you can see and revoke.

  • Yours to remove

    Disconnect a source or delete a workspace at any time, and its data is deleted with it.

  • GDPR ready

    A data processing agreement and a list of the services we use to run Sakura are available once Sakura’s own company is registered.

Access

What each connection can see

SOURCECAN READCAN NEVER CHANGE
Shopify
Orders, products, stock, refunds, customer totals
Your products, prices, themes or apps
Meta, Google and TikTok Ads
Spend, results and creative performance
Your campaigns, budgets or ads
Klaviyo
Flow and campaign performance
Your flows, lists or sends
Google Analytics 4
Traffic, pages, regions and referrals
Your tags or settings
Microsoft Clarity
Click and scroll behaviour on key pages
Your recordings or settings
Recharge and Skio
Subscription, skip and cancellation counts
Your subscriptions or customers

Questions, answered

No. Every connection is read-only. Sakura tells you what to change, and your team makes the change.

No. We use it only to produce your own findings, briefs and ads.

You can delete your workspace when you cancel. Its data and connections are deleted with it.

Yes, once Sakura’s own company is registered, which is under way. Ask us and we’ll send it as soon as it’s ready.

Email hello@usesakura.ai with “Security” in the subject. We reply to every report.

Questions about your data? Ask us anything.